Returns & Exchanges
At Design Store, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your space is perfect. If an item doesn't fit your aesthetic, we are committed to making the return process as seamless as possible.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Pack with Care
Place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.